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Insurance Law - New South Wales and Queensland Emergency Flood Claims

Date: January 06, 2011

Authors: Frank Egan B.A., LL.B., A.C.L.A., F.T.I.A. (Notary)

Insurance claims for flood damage are usually denied but with the assistance of LAC Lawyers you may increase your chance of claiming against your policy.

Recently Eastern Australia has been swept by massive storms which have caused extensive storm and/or flood damage to both domestic and business establishments. The problem when it comes to flood damge is that many insureds fail to understand what their rights are and that under many policies flood damage is either not covered or only nominally.

Insurers normally respond by getting in a range of professionals including chartered loss adjusters, hydrologists, engineers and builders to assist them to determine causation. Unfortunately, with the exception of chartered loss adjusters, they do not have any knowledge of how an insurance policy operates. Despite this many adjusters, due to pressure of work may not necessarily obtain all the relevant information required by an insurer to make a decision on whether to accept or deny flood claims. The point needs to be made that, although storm claims are covered by all material damage policies, flood damage is rarely covered.

What this means is that the issue of causation is central to a claim either being paid or denied. There has been much in the press about the number of claims currently received by insurers in both New South Wales and Queensland but more so in the latter. Estimates of damage have been in excess of $5 billion and it won’t be until the flood waters dissipate that this amount will be properly quantified. Of course many claims will be denied unless insureds retain specialist law firms like LAC Lawyers.

You may be covered!

Many insureds’ claims, where denied, will cause considerable suffering and hardship leaving them without funds to either restart their lives or their businesses. What is not often said is that a number of claims which will be denied should quite properly be paid, and if paid, would mitigate domestic and/or business disruption arising from these events. 

Interestingly, under most domestic or commercial/business insurance policies an insured can nominate separate sums insured for various items of cover including flood. Unfortunately many insureds elect against this either because of expense or because their brokers have advised them it was not worth it. Irrespective all such policies will normally cover storm and tempest and/or rainwater and if the cause of the damage is correctly characterised then the claim may be paid.

Remember, if you are insured you have an entitlement to indemnity, that is, policy benefits. So if you think you have a genuine claim and you require our services do not hesitate to contact us. We recommend you contact us before you provide information to your insurer as this may compromise your ability to make a successful claim. That is, all insureds must act in good faith but sometimes they provide information which has been obtained from third parties who are unreliable which often serves to confuse matters and perhaps compromises your ability to be paid for the loss or damage caused by these events.

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